REFUNDS & RETURNS

THANK YOU FOR SHOPPING AT STATUS LUXURY CANDLES

If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product.
A new product may be exchanged for another product or returned for a refund.

BEFORE RETURNING A PRODUCT MAKE SURE THAT:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • Please contact us before you send the product

BY PHONE: 985.870.8423

RETURN INSTRUCTIONS

Send the product with its original packing to:

606 Jefferson Dr. Houma, LA 70360

Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us.

 

ALREADY HAVE AN ACCOUNT?

Sign in to check your order status, history, and to place a new order.

SAFETY

Never leave a lit candle unattended. This could be a fire risk. Always place your candle on a level, heat resistant, non-flammable surface away from fabric or drapes. Choose an area free from drafts to avoid uneven burning. Do not place your candle on a marble or glass surface. If the bottom of the hot candle glass comes in contact with a cold material, the glass may crack.