REFUNDS & RETURNS
THANK YOU FOR SHOPPING AT STATUS LUXURY CANDLES
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 30 days of the original purchase of the product.
A new product may be exchanged for another product or returned for a refund.
BEFORE RETURNING A PRODUCT MAKE SURE THAT:
- The product was purchased in the last 30 days
- The product is in its original packaging
- Please contact us before you send the product
BY PHONE: 985.870.8423
Send the product with its original packing to:
606 Jefferson Dr. Houma, LA 70360
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us.
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Never leave a lit candle unattended. This could be a fire risk. Always place your candle on a level, heat resistant, non-flammable surface away from fabric or drapes. Choose an area free from drafts to avoid uneven burning. Do not place your candle on a marble or glass surface. If the bottom of the hot candle glass comes in contact with a cold material, the glass may crack.